Privacy Policy

We collect and manage user data in accordance with the following Privacy Policy.

1. Data We Collect

We collect data that you provide directly to us. For example, we collect data when you create an account or use any of our interactive services, including, but not limited to, completing a form, requesting support, or contacting us. The types of data we may collect include your name, email address, other contact details, and any other information you choose to provide.

We collect anonymised data from every visitor to our website to monitor visitor traffic, make adjustments, and correct errors. For example, we collect data such as network requests and data associated with those requests, Internet Protocol addresses, browser type and language, and request timestamps.

We may also use various technologies to collect data, including sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device's memory that help us improve our services and your experience of the website, and identify the features preferred by users. We may also collect data using web beacons, also known as tracking pixels. Web beacons are electronic images that may be used in our services or emails to track visits or understand usage details and campaign effectiveness.

2. Use of Data

We use your personal data only to provide you with Hassala's services or to communicate with you about the services we offer. We will not share personal data you have provided to us without your consent, except where:

• Doing so is appropriate to fulfil your request.
• It is necessary for a legal purpose.
• It is necessary to detect, prevent, or address fraud, security matters, or technical issues.

3. Data Sharing

We do not share your personal data with other parties. Aggregated and de-identified data may periodically be transferred to external services to help us improve the website and the service.

4. Cookies

When you use the services, we may send one or more cookies, which are small text files containing a string of alphanumeric characters, to your computer or mobile device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser during subsequent visits to the services. Persistent cookies can be removed. Please review your web browser's “Help” file to learn how to modify your cookie settings. If you delete cookies from the services or choose not to accept them, you may not be able to use the services' features to their fullest extent.

5. Opting Out and Communication Preferences

You may change your communication preferences and/or unsubscribe from specific communications at any time to suit your preferences.

6. Our Commitment to Data Security

We use certain technical safeguards designed to protect and secure your information. However, we cannot guarantee the security of any information that you transmit to us through the services or store on the website, and you do so at your own risk. We also cannot guarantee that such information cannot be accessed, disclosed, altered, or destroyed through a breach of any of our technical safeguards.

7. Deleting Account Information

You also have the right to delete your account. You may contact us by email and inform us that you wish to delete your account. We may retain user data after your deletion request for a legally prescribed period in accordance with local legal or regulatory requirements. Following an account deletion request, we delete user data unless it must be retained to meet legal or regulatory requirements, for information-security purposes, or to prevent fraud. Data is generally deleted within three business days from the date of the deletion request, unless retention is necessary for the reasons stated above.

8. Changes and Amendments to the Privacy Policy

We may amend this Privacy Policy from time to time. Information we collect is governed by the Privacy Policy in effect at the time that information is used. If we make material changes to the way we collect or use information, we will notify you by posting an announcement on www.hassala.app or by sending you an email.